But if the above doesn’t work for you, then at the end, try restarting to see if that finishes the installation of the device driver. I can’t remember if I had to restart the computer once the device driver was installed. This installed the Apple Mobile Device USB Driver. Then clicked on browse and drilled down to the following location on my hard drive:Ĭ:\Program files\Common Files\Apple\Mobile Device Support\Drivers / Then clicked on: ‘ Browse my computer for driver software’. Now select the iTunes Connection/Backup/Restore mode > Click on Scan Now to fix the problem. Download and open AnyFix on your computer > Choose iTunes Repair. So I Right Clicked on: ‘ Apple iPod’ and left clicked on: ‘ Update Driver Software’. Now you can follow the tutorial below to fix the iPod support service is not installed. In Device Manager, under Portable devices, the Apple iPod should have been listed. msc) and clicked on it, which opened the Device Manager in a new window. I needed to use the Windows Device Manager, so I searched for … devmgmt.msc (You need to include the. RestartUsbPort V1.2.1 - Restarts a USB port: RestartUsbPort performs a USB port restart by commandline.You can try first in the GUI application USB Device Tree Viewer by right-clicking a device and select 'Restart Port' to see if it is useful. Without the driver Windows did not recognise the Apple iPod when connected via USB. After much searching I identified that there was no Apple Mobile Device USB driver installed. It was not recognised as an iPod by iTunes, only as a storage device in MS Windows. OK, update to try to provide a clearer description of the problem and solution that worked for me.Īfter I recently updated iTunes I plugged my iPod Touch 4 th Gen into my windows 8 desktop.
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